FAQs

  1. Do these gemstone bracelets really work?

    Yes. So far, we’ve only had one customer who claims the bracelet did nothing for her. She simply gave it to a friend as a gift :)

  2. How often do I need to wear it to feel the effects?

    All bracelets have maximum healing benefits if worn 24 hours a day, 7 days a week. The ‘Sleep Aid’ bracelet works quite well when worn about an hour before bed, all through the night and can be removed in the morning. Some people feel that it works best when worn 24/7 so you’ll have to experiment to what your body responds best to.

  3. My bracelet broke. What should I do?

    Unfortunately, our bracelets do not last forever. Because these bracelets are meant to be worn 24/7 (not like traditional jewellery) they are exposed more to the elements and are subject to regular wear and tear more frequently. If you avoid getting it wet, stretching it a lot (it’s best if you roll it on your wrist when taking it on and off) your bracelet will last longer. If you have broken your bracelet and would like it repaired, simply mail it back to us and you will get a $10 credit towards a brand new bracelet of your choice.
    Our mailing address is:
    Unit 37, 5999 Andrews Road
    Richmond, British Columbia
    Canada V7E 6V1

  4. Can I get my bracelet wet?

    The short answer is yes, you can. However, if you want it to last for as long as possible it is best to avoid pools, hot tubs and even the shower if you can.

  5. I seem to be experiencing some unpleasant effects when I wear my healing bracelet. Why is this?

    Sometimes with natural healing methods, you get worse before you get better. On occasion, some people’s bodies react strongly when wearing a healing bracelet for the first time. This is completely normal and healthy and do not be alarmed. The best thing you can do is persevere through the uncomfortableness and it will disappear within 2-3 weeks at which time you should start feeling great! Note that when you have a reaction like this from a healing bracelet, it means that it is working! Taking it off takes you back to square one again so be sure to keep it on 24/7 for maximum healing effects.

  6. My bracelet has magnets (magnetic hematite) in it. Do these magnets need any special care or attention at all?

    Yes, they do. Magnets should not be worn on the same wrist as a watch, nor should they be worn by those who are pregnant or have a pace maker. Magnets are extremely fragile and should not be dropped or they may shatter. Magnets also heal most effectively when ‘recharged’ on a monthly basis. Do do this, simply stick your bracelet to your fridge for a few hours.

  7. I received my bracelet but it doesn’t fit. What should I do?

    It is always best to measure your wrist before you order and order a bracelet that is slightly bigger than your actual wrist. If you do receive your bracelet and it is much to loose or too tight, simply mail it back to us and we’ll mail you a new one in a size of your choice. You just have to pay for the shipping and handling.

  8. Where do you ship to?

    We ship anywhere within North America, and upon special request we will mail to other locations as well, we’ll just need to quote you for the shipping.

  9. How much is shipping & handling?

    Shipping and handling costs $6.99 USD for any amount of bracelets to anywhere within the USA and Canada.

  10. I suffer from a problem that you do not have a bracelet for. Can a healing bracelet still help me?

    Absolutely. Email us your special request and we’ll be happy to make you a bracelet for your specific ailment. We can even combine gemstones for you if you have more than one problem you’d like to heal.